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Shipping & Returns

Answers to your shipping and returns questions.

How long does it take to arrive?

We ship orders same-day whenever possible or by the next business day after purchase. Packages generally arrive 3-7 business days after purchase.

I put in the wrong information in my order, how can I fix it?

No worries, we all make mistakes. We're here to help you. Send us the correct information, and we can make any necessary changes. We are available daily: [email protected]

Do you offer refunds?

Yes, we do. If you aren't satisfied with PLASMAIDE, let us know. You can check out our full return policy by clicking the link at the bottom of the page.

What is your cancellation policy for subscription?

You can cancel your subscription anytime. Simply log into your account and cancel your subscription or send us an email at [email protected], and we’ll take care of the rest.